Terms of Use
These terms apply to any use of the SkiPair site and services: season profiles, groups, matches, chats, "already booked", on-the-mountain mode, notifications and supplier offers. By using the service you agree to these terms and to the privacy policy.
What the service is
SkiPair ("SkiPair", "we") is a free community platform that helps skiers and snowboarders find people to travel and ski with. SkiPair is not a travel agency, tour organizer, airline, accommodation provider, ski school, insurer or equipment provider, does not sell holiday packages and does not charge users any payment.
Who may use SkiPair
Opening an account and using groups, matches, chats and on-the-mountain mode is for people aged 18 and over only. In a family profile, the adult account holder may list the children joining the trip (age and gender only) for matching between families; children do not use the service themselves, and the account holder is responsible for the information given about them and for supervising them at any meeting and on any trip. Do not provide full names, photos or identifying details of minors.
Account and profile
You can sign up with Google or with email. You must provide accurate, up-to-date information, including age, gender, skill level, who you travel with and dates, and update it when something changes, because groups and matches are built from it. Each person may hold one account. Impersonation, fake accounts and using someone else's account are prohibited. You are responsible for keeping your access secure and for all activity in your account. Google sign-in is also subject to Google's terms.
Groups
Groups are built automatically from profiles, by resort, month, kind of trip (adults or families) and age group, and according to the preferences you chose; a group can open "in the making" with a single participant. You may take part in only one group per date range. Choosing a week in a group is saying "I'm in", and it requires a mobile phone number and consent to pass your details to a supplier (see the privacy policy). Once the minimum number of participants shown on the site (currently 4) chose the same week, the group goes ahead on that week, and those who chose it are in the group and its chat with no further confirmation. A group's size is limited (currently up to 12); SkiPair may grow a group, close it to newcomers once it is big enough, and move to another group for the same resort, month and age group those who chose another week or asked to join while the group was full — together with the weeks, "I'm in", room type and consents they gave. Saying "I'm in" expresses your intention to join; it is not a booking, does not commit you to pay and does not guarantee a place, price or availability with any supplier. You may leave a group at any time, and we ask that you do so promptly and fairly towards the other participants; if you have already approved a supplier's offer, cancelling with that supplier is subject to its terms. SkiPair does not undertake that a group will open, fill or go ahead, and may change the rules for how groups are made up, the answer windows and the thresholds shown.
Suppliers, offers and deals
For a group that has opened, SkiPair may request quotes from third-party suppliers, and sometimes publishes a ready deal with fixed dates and a price per person. Each participant reviews the offer and decides alone whether to approve it. Only after you approve an offer and expressly agree to share your details will the details the supplier needs for the booking (name, contact details, room type and number of travelers) be handed to it. Booking, payment, cancellation, refunds and responsibility for the service itself are between you and the supplier, under its terms only; SkiPair is not a party to the transaction, does not take payment, does not hold funds and is not responsible for the supplier's performance. SkiPair may receive a commission or other consideration from suppliers. Prices, dates and availability shown on the site are provided by the supplier and may change until the booking is confirmed with it.
"Already booked"
Members who booked a holiday on their own can mark a resort and dates and contact other members at the same resort in an overlapping week. This information is reported by members themselves and is not checked or verified by SkiPair. Do not rely on it for financial decisions, and do not mark a booking that does not exist.
Matches and chats
One-to-one matches are based on your profile and preferences and those of others; they are a decision aid only and do not guarantee personal compatibility. When interest is mutual a private chat opens, and when a group opens a group chat opens. You are responsible for everything you write and share. Do not share other people's personal details in chats without their consent, and do not pressure anyone to give a phone number or other contact details outside the site. Check any information raised in a chat, such as prices, flights, accommodation or conditions, yourself before booking or paying.
Community conduct
We expect everyone to behave respectfully. Do not post or send illegal, harassing, threatening, abusive, racist or discriminatory content, non-consensual sexual content, spam, unapproved advertising, misleading content or content that endangers others. Do not collect information about members, use the service for marketing or sales without permission, run automated tools, or try to bypass the site's security and privacy mechanisms.
Blocks, reports and moderation
You can block any member, and a block applies across the whole service. You can report a member or a message, and chat messages pass through automatic filtering. The SkiPair team may review reports, remove content, remove a member from a group, restrict or block an account, at its discretion and according to the severity of the case, including without prior notice where needed to protect the community. Abuse of the reporting tools is prohibited.
Meetings and on-the-mountain mode
On-the-mountain mode lets you show, for a limited time and only by your choice, that you are at a particular resort, so you can find people to ski or go out with. The decision to turn it on, who to be visible to and who to meet is yours alone. Skiing and snowboarding carry risk, and so does meeting people you have not met before. Use judgment, meet in public places, ski within your level and the resort's rules, and make sure you have suitable insurance and equipment. SkiPair does not verify members' identity, does not run background checks and does not supervise meetings or activities.
Notifications and messages
SkiPair sends updates in the site, as push notifications and by email according to their importance, for example when a group is coming together or goes ahead, when someone joins, when you moved to another group or when an offer arrives. Snow alerts are sent only to members who asked for them. You can set quiet hours and change your settings at any time on the notifications page. Essential service messages about your account, a group you belong to or a change to the terms may be sent even if you turned off other updates.
Content and intellectual property
Content you upload (profile, photo, messages) remains yours. You grant SkiPair a non-exclusive permission to display and process it within the service only and according to your privacy settings, and you confirm you have the right to share it. The site, design, code, marks, texts, guides and databases belong to SkiPair or their respective rights holders, and may not be copied, reproduced or scraped without written permission.
Information on the site
Information about snow, weather, resorts and seasons comes from external sources, is an estimate only and is not a promise of actual conditions. Guides, recommendations and general content on the site are for inspiration and information and are not professional advice.
Limitation of liability
The service is provided as is and as available, without any commitment to continuous availability, freedom from errors or a particular outcome. SkiPair is not responsible for members' behavior, content they share, meetings between them, suppliers' services, or decisions you make based on information on the site. To the extent the law allows, SkiPair will not be liable for indirect or consequential damage. Nothing here limits rights that cannot be waived under applicable law.
Ending use
You may stop using the service and ask to delete your account at any time. SkiPair may suspend or close an account that breaches these terms, endangers other members or is misused. Deleting your account does not cancel bookings you made with suppliers.
Changes to the service and terms
SkiPair may change, add, suspend or remove features. We may update these terms from time to time; the update date appears at the top of this page, and we will announce material changes on the site or by email. Continued use after an update means you accept the updated terms, subject to applicable law.
Governing law and jurisdiction
These terms and the use of the service are governed by the applicable law, subject to any law that does not allow this to be agreed otherwise.
Contact
For questions about these terms, to report a breach or for a request about your account, email find.ski.partners@gmail.com and include the email address associated with your account.
Placement in groups
SkiPair places members in groups by their profile: what they are looking for (a holiday group, a transfer or lessons), resort, dates, level, age, gender and gender preferences, budget, vibe and room preference. When no budget was given, a range estimated by resort is used, and you can change it in your profile at any time. A placement is only a suggestion: choose "Fits me", ask "Suggest another group" for another group, or pick a group yourself. A shared room is always with the same gender only, and roommates' names are shown before you approve. SkiPair does not promise that a fitting group will be found or that a placement stays the same until closing.
Chats and contact details
Members meet in the group chat. New private chats open only between members of the same group, and earlier private chats are kept and can be continued (unless one side blocked the other). Until the group closes — with a supplier (when the details of the members who approved the offer went to the supplier, or the offer expired unapproved) or among its members when there is no supplier, in a group of at least three — do not share phone numbers, email addresses, social media handles, links to messaging apps or any other way to make contact outside the site, including splitting a number over several messages or writing it in words. Such messages are blocked automatically, and repeated attempts may pause sending, lead to a review and limit the account.
Meeting, approving and the supplier
From saying "I'm in" until a supplier offer arrives, members meet in the group chat and can leave at no cost. The supplier's name is not shown until the details go to it. Approving the offer is the commitment: when every participant answered (or the answer window closed), the details of those who approved and consented go to the supplier, and everything after that — booking, payment and cancellation — is with the supplier only.
Cancelling after closing
Every supplier offer shows its cancellation terms after booking, for example cancelling within a number of days of closing for a fixed fee per person (the amount is set by the supplier and shown in the offer). These are the supplier's terms and the supplier charges them; SkiPair only shows them and never charges a cancellation fee or any other payment.